Terms & Conditions

  1. In these terms "client" or "buyer" shall mean the person whose name and details appear on the order form.
  2. The client shall be treated as commercial or domestic according to our reasonable discretion.
  3. All quotations are given and all orders are accepted on these terms. They supersede any other terms appearing on our price list or anywhere, and override and exclude any other terms stipulated or interpreted or referred to by the client whether in the instructions or any negotiations or any course dealings established between us and the client. All orders/instructions given by the client shall be deemed to be made subject to these terms.

All goods supplied by The Bespoke Furniture Company (Midlands) Ltd are supplied subject to the following terms and conditions:

  1. All quotations for work by The Bespoke Furniture Company (Midlands) Ltd are valid for a period of 30 days from written quotation.
  2. Acceptance of work to be carried out is deemed to be when a signed order form is received by The Bespoke Furniture Company (Midlands) Ltd
  3. Title of goods will only pass to the buyer on receipt in full monies on that order. The Bespoke Furniture Company (Midlands) Ltd reserves the right to charge interest on overdue accounts at 8% over bank minimal rate for the time those monies are outstanding.
  4. Full payment is due on acceptance of an order unless otherwise stated or agreed.
  5. All quotations unless otherwise stated will be ex works and will be delivered at the buyers instructions.
  6. Fitting will be carried out if quoted (The Bespoke Furniture Company (Midlands) Ltd will not be responsible for damages out of our control i.e. water pipes not exposed and plastered over pipes and electrical cables).
  7. The Bespoke Furniture Company (Midlands) Ltd will be released from any liability to the buyer if performance of the agreement is delayed or prevented by any cause whatsoever beyond our control.
  8. The Bespoke Furniture Company (Midlands) Ltd shall be entitled to suspend or cancel work in progress or delivery to the buyer if payment is not made on the due date. Orders, once placed by the buyer, cannot be cancelled nor products returned for credit, and full payment will be required. Should the client cancel prior to manufacture, a charge of 20% of the order will be reqired.
  9. Any disputes arising between the buyer and The Bespoke Furniture Company (Midlands) Ltd under these terms and conditions shall be determined under English law.
  10. The Bespoke Furniture Company (Midlands) Ltd guarantees all goods for twelve months from the date of completion. All goods must be inspected by the buyer upon delivery and any defects must be reported immediately.
  11. The Bespoke Furniture Company (Midlands) Ltd will not be held responsible for clients incorrect measurements.